Privacy and Data protection

A Frank Idea respects your privacy. A Frank Idea applies best practices to ensure the safety of the digital infrastructure of A Frank Idea.

A Frank Idea only collects the names of customers (if you prefer you can use an alibi) and the the emailaddress of the paying customer. You can leave optionally your telephone number if you prefer, that might be helpful to finetune a booking, but a telephone number is not necessary.

Personal data is exclusively used for the service and is not shared with third parties. The personal data is deleted as soon as possible once the service is concluded. The customer has the right to examine and correct his or her personal data.

We will never use pictures of customers taken during activities for promotional efforts.

A Frank Idea is selling its services as well on third party booking platforms, such as Tripadvisor and Expedia, and Stripe is the credit card company we use to process payments for our bookings. If you buy at third party booking platforms and if you use the services of a credit card agency, you agree to their respective terms and agreements.

If you do not like to book through third party booking platforms, you can book directly at In case you can not pay per credit card, contact us.

Frank Idea uses unencrypted email as primary medium for communication. Customers acknowledge that unencrypted email communication is not considered as secure in regards of safety or privacy and that email might be stored in plain text by an email provider. A Frank Idea deletes emails a month after conversation.

In case one prefers another medium for communication, A Frank Idea encourages to communicate via signal messenger. Please mail us for our telephone number.

In case the website, computer or telephone of A Frank Idea will be breached, a notification shall be put on the webpage of A Frank idea. A Frank Idea will provide a description of potential consequences and possible measures to be taken to deal with a data breach. We can not reach out to individual customers, as we do not save the contact details of our previous customers.

This website does not use tracking cookies.

The only cookies that are used on this website are applied to enable the website’s booking engine. These cookies expire after a browsing session expires.