Privacy and data protection

A Frank Idea respects your privacy.

A Frank Idea does not use tracking cookies. We do not analyze web traffic on our website. The only cookies we use are functional cookies in order for our web shop to function.

A Frank Idea only collects the personal data of customers that are necessary to carry out the service and ensure safety during the activity. A Frank Idea keeps as minimal data as possible for the shortest amount of time. A customer has the right to examine and correct his or her personal data.

Personal data is used exclusively for the service and is not shared with third parties. The personal data is deleted once the service is concluded.

We never use pictures of customers taken during services of activities for promotional efforts.

A Frank Idea is selling its services on third party booking platforms. By using third party booking platforms and credit card agencies one agrees to the third party booking platform and credit card companies’ terms and agreements.

A Frank Idea uses unencrypted email as primary medium for communication. Customers acknowledge that unencrypted email communication is not considered as secure in regards of privacy and that email communication might be intercepted. We store email on the server we rent from Orange Website. We delete emails shortly after an activity has been conducted. We don’t put trackers in our emails. In case you prefer a safer and better medium for communication, A Frank Idea encourages to communicate via signal messenger.

In case the website, computer or telephone of A Frank Idea will be breached, a notification shall be put on the webpage of A Frank idea. A Frank Idea will provide a description of potential consequences and possible measures to be taken to deal with a data breach.

A Frank Idea applies best practices to ensure the safety of the digital infrastructure of A Frank Idea. A Frank Idea mostly uses open source software; we use Fedora as OS on our computer and Lineage OS on our smartphones. We update our devices regularly. The server we use for our website, emails, calendar and chat application is hosted by Orange Website in Iceland. This website was made with wordpress.org code. We use a plugin by Wordfence security. We use Phlox wordpress theme.

More information

Please contact A Frank Idea for more information: info@afrankidea.com