Privacy and data protection

Last updated on 17.02.2021

The web shop on this website is software by Fareharbor, a company owned by Booking holdings. I use this software to manage bookings and payments. To put it simply, I utilize the software of another company, Fareharbor, to process the bookings and payments made on this website. Fareharbor is collecting data by using this website and web shop through the use of cookies. I, A Frank Idea, can not access the data generated by the cookies. If you do not like to use cookies, you can block cookies in your browser.

When you make a booking, customer data is stored by Fareharbor. I will receive the booking information per email and as well I can access this information through an online dashboard in a web browser and in a smartphone app. A customer from the European Union under the GDPR or a customer from California under the CCPA has the right to examine, extract, correct, delete and limit processing of her, his or their personal data. Please contact me to do so. A useful format to help you to make such a request is My Data Done Right, a website by Digital Courage.

Stripe, which is a financial services company, processes the payments on our web shop. Please see more information the terms of service and privacy policy of Stripe.

My webshop only collects the personal data of customers that are necessary to carry out the service and the booking, and to ensure safety during the activity. I will never use the data that I generate through selling my activities for marketing or other promotional efforts, and neither will I ever sell your data to other organizations and companies.

I will never use pictures of customers taken during services of activities for promotional efforts for this web shop.

I use unencrypted email as primary medium for communication. Please acknowledge that unencrypted email communication is not considered secure. I store emails on a server I rent at Orange Website in Iceland. I delete emails shortly after an activity has been conducted. I do not put trackers in emails. In case you prefer a more secure method to communicate, I encourage to communicate via signal messenger. Please mail me to set up a signal call.

In case my website, computer or telephone, or the booking software of Fareharbor I utulize, will be breached, a notification shall be put on this webpage. In that case I shall provide a description of potential consequences and possible measures to be taken to cope with the data breach.

I apply best practices to ensure the safety of my digital infrastructure. I mostly use open source software; I use Fedora as OS on our desktop computer and Lineage OS and Apple iOS on our smartphones. I update my devices and my websites regularly. The server on which the websites, emails, internal storage cloud and calendar is hosted by Orange Website in Iceland. This website was made with wordpress.org code. I use a plugin by Wordfence security. The website uses Astra wordpress theme.

The data controller at A Frank Idea is Frank.

A Frank Idea

PL 2208

96201

Rovaniemi

Finland

Please contact me for more information: info@afrankidea.com

Under the GDPR a customer has the right to file a complaint with a supervisory authority. In Finland you could reach out to the:

Office of the Data Protection Ombudsman

P.O. Box 800

FI-00531

Helsinki

+358 29 56 66700

tietosuoja@om.fi

http://www.tietosuoja.fi/en

I like to thank everybody whom has contributed or is contributing to free and open software 🙂

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